Privacy Policy

1. Introduction

At Vire Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

• Name and email address (for account creation and login)
• Device and browser information, including IP address (automatically collected)
• Interactions with the AI assistant (used to generate user session summaries)
• Aggregated usage data to improve our service (not linked to individuals)

We do not knowingly collect information from anyone under the age of 18.

3. How We Use Your Information

We use your data to:

• Provide and personalize the Vire experience
• Improve the product based on aggregated usage patterns
• Respond to your support requests
• Send newsletters or marketing emails (only if you opt-in)

4. Data Storage and Security

Your information is stored securely using trusted cloud providers. We take reasonable precautions to protect your data, including encryption and access controls. We utilize third-party services, including OpenAI, to deliver parts of the experience. These third parties may process your data under their own privacy policies.

5. Cookies and Tracking Technologies

Vire Wellness uses cookies and similar technologies to enhance your experience, understand how our services are used, and personalize your interactions with the platform. These may include:

• Session cookies to maintain your login and keep you connected as you navigate the site
• Analytics cookies to understand how users engage with Vire so we can improve the experience
• Personalization cookies to remember your preferences and tailor reflective prompts or content

Cookies do not allow us to access your computer or any information beyond what you choose to share with us.

You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling cookies may affect the functionality of certain features.

By continuing to use our site, you consent to the use of cookies in accordance with this policy.

6. User Rights

You have the right to:

• Request deletion of your personal data
• Ask what data we hold about you

Please note that we do not store full transcripts of AI conversations. We generate summaries at regular intervals to help you reflect and grow.

7. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share information only when necessary to provide services (e.g., OpenAI or cloud hosting partners), or when required by law.

8. Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations. If you request deletion of your data, we will do so promptly, unless we are legally required to retain it.

9. Children's Privacy

Vire is intended for users 18 years of age and older. We do not knowingly collect personal data from children or allow minors to use our services.

10. International Users

If you are accessing Vire Wellness from outside the United States, you understand and agree that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

11. Data Processors We Use

We work with third-party providers to deliver our services. These may include:

• OpenAI (for AI-generated responses and chat summaries)
• Wix (for website infrastructure)
• Email providers (for communication and newsletters)

Each provider may collect or process your data in accordance with their own privacy policies.

12. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you as required by applicable laws.

13. Do Not Track Signals

Our website does not respond to Do Not Track (DNT) signals from web browsers.

14. California Privacy Rights

If you are a California resident, you may request:

• A disclosure of the categories and specific pieces of personal data we have collected about you
• Deletion of your personal information, subject to certain exceptions

To make a request, contact us at support@virewellness.com.

15. AI Training Disclaimer

We do not use your personal data or interactions to train or fine-tune any third-party AI models, including those provided by OpenAI. Your data is processed only to deliver your requested experience and support your wellness journey.

16. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or within the app. Continued use of the Service means you accept the changes.

17. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Email: support@virewellness.com

Address: Vire Wellness, LLC – 7550 E 53rd Place #172554, Denver, CO 80217